000 00488nam a22001697a 4500
005 20250405130909.0
008 250405r2012 ii ||||| |||| 000 0 eng d
040 _cCentral Library, YSM
_aMAIN
041 _aeng
082 _223rd ed.
_a658.8
_bERI/C
100 1 _aErickson, Thomas
_eAuthor
245 1 0 _aCustomer relationship management
_cThomas Erickson
260 _aNew Delhi
_bGlobal Vision Publishing House
_c2012
300 _a325 p.
650 0 _a1. Management
942 _2ddc
_cBK
999 _c79288
_d79288