Crosby, Philip <br/><br/>
Quality is free 
Philip Crosby 
 - New York  Penguin Books  1980 
 - 270 p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management<br/>Quality management
<br/><br/><label>Dewey Class. No.: </label>658.562  / CRO/Q